Getting started
- Take or choose a clear pet photo.
- Generate a pixel pet.
- Approve, name, and save.
- Activate your pet for iPhone surfaces.
always with you
Contact & Support
Send us what happened and where you saw it: app, widget, Lock Screen, or Dynamic Island. Screenshots help us fix things faster.
Email support
Replies usually within 24-48 hours.
Widget looks stale
iOS can delay widget refreshes. Open Petwidge once, confirm your active pet, then remove and re-add the widget if needed.
Dynamic Island missing
Confirm your pet is active in Petwidge. If the Live Activity still does not appear, restart your iPhone and open the app again.
Generation failed
Check internet connection and try a clear, well-lit photo. If it keeps failing, email your iPhone model, iOS version, and a screenshot.